Getting Started

Elembio™ Cloud is a centralized online platform that provides real-time remote run monitoring and organizational management for Element AVITI™ Systems. Any AVITI System in online mode automatically connects to the platform. You can access Elembio Cloud on a computer or mobile device, allowing you to support your organization from anywhere.

Elembio Cloud lets you complete the following tasks off instrument:

• Track the status and metrics of sequencing runs in real time.
• Create and manage planned runs that you can load onto any connected AVITI System.
• Set up and manage cloud storage connections that integrate with cloud storage buckets your organization owns.
• Manage the access of team members and review the availability of add-on features for your organization.

Accessing Elembio Cloud

The following web browsers support the latest version of Elembio Cloud:

• Chrome (recommended)
• Firefox

Elembio Cloud uses organization-specific URLs that follow the format https://{organization-id}.elembio.io. For example, https://example-lab.elembio.io. If you do not know your organization ID, contact Element Technical Support.

If do not have the URL for an organization, you can complete the following steps to access Elembio Cloud:

1. Go to https://www.elembio.io.
2. Select Login.
3. Enter the name of your organization.
4. Select Continue.
5. Access Elembio Cloud as applicable:
   • For organizations with single sign-on (SSO), complete the prompts from the SSO service.
   • For organizations without SSO, enter your credentials, and then select Continue.

Platform Navigation

The Elembio Cloud navigation menu displays user information and the navigation icons in the following table. When open, the navigation menu displays the names of sections in Elembio Cloud. Selecting the name of a section with an arrow icon expands and minimizes links to additional pages.

Icon	Name	Function
	Hamburger Menu	Opens and closes the navigation menu.
	Runs	Create and manage planned runs, monitor runs from connected systems, access historical run data, and view metrics. Runs contains the Active Runs, All Runs, and Planned Runs pages.
	Storage	View, verify, and manage the storage connections for the organization.
	Organization	View and manage team members for the organization, and review add-on features. Organization contains the Team Members and Add-Ons pages.
	Logout	Sign out of Elembio Cloud.

Troubleshooting

Reset a Password

The following instructions are for organizations that do not use an SSO identity provider (IDP). If you use an SSO IDP, consult your SSO administrator to troubleshoot problems with credentials.

1. In a web browser, enter the Elembio Cloud URL for your organization.
2. Select Login.
3. Select Forgot password.
4. Enter your email address.
5. Select Continue to send a password reset email.
6. In the email, select Confirm.

   A web browser opens and displays the Change Your Password page.

7. Enter and reenter a new password.

   The password must contain at least eight characters and three of the following four character types: lowercase letters, uppercase letters, numbers, and special characters.

8. Select Reset password.
9. Select Back to Elembio Cloud, and then sign in with the new password.