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Getting Started

ElemBio™ Cloud is a central online platform that provides real-time remote run monitoring and management for Element AVITI™ Systems. Any system in online mode automatically connects to the platform. You can access ElemBio Cloud on a computer or mobile device to support your organization from anywhere.

ElemBio Cloud enables the following off-instrument tasks:

Data Upload Diagram

ElemBio Catalyst™

ElemBio Catalyst serves as a native data storage and analysis add-on within ElemBio Cloud. ElemBio Catalyst provides cloud buckets for storage connections and compute activities that Element manages for you.

Element also sets up a Bases2Fastq verified flow, which you can then customize. The flow automates FASTQ file generation to minimize the touchpoints that delay results and increase the potential for error. When a run is complete, the Bases2Fastq flow automatically converts the bases files into FASTQ files and stores them in the cloud.

Accessing ElemBio Cloud

The following web browsers support the latest version of ElemBio Cloud:

  • Chrome (recommended)
  • Firefox

ElemBio Cloud uses organization-specific URLs that follow the format https://{organization-id} For example, If you do not know your organization ID, contact Element Technical Support.

Access ElemBio Cloud without an Organization URL

To access ElemBio Cloud without your organization-specific URL, complete the following steps:

  1. Go to
  2. Select Login.
  3. Enter the name of your organization.
  4. Select Continue.
  5. Access ElemBio Cloud as applicable:
    • For organizations with single sign-on (SSO), complete the prompts from the SSO service.
    • For organizations without SSO, enter your credentials, and then select Continue.

Access an Example Organization

To preview the platform before receiving access, you can log in to an example ElemBio Cloud organization as a readonly user.

  1. Go to
  2. Select Login.
  3. Enter the email address
  4. Enter the password DemoUser!
  5. Select Continue.

Platform Navigation

The ElemBio Cloud navigation menu displays user information and the navigation icons listed in the following table. An open navigation menu displays the names of each section and includes arrow icons to expand and minimize links to additional pages.

Hamburger IconHamburger menuOpen and close the navigation menu.
DNA IconRunsManage active, planned, and historical runs.
Integrations IconIntegrationsView, verify, and manage providers and connections.
Analysis IconAnalysisView and manage flows and executions.
Organization IconOrganizationView and manage team members and review add-on features.
Logout IconLogoutSign out of ElemBio Cloud.

Feature Cards

ElemBio Cloud displays cards for each occurrence or configuration of a feature for an organization, including providers, storage connections, add-ons, and flows. Each card shows the feature name, details, and timestamps for related activities.

Icons on the cards show associated products, and badges indicate the status of the feature. Buttons allow you to complete actions, including a More button that displays a list of additional actions.


Reset a Password

The following instructions are for organizations that do not use an SSO identity provider (IDP). If you use an SSO IDP, consult your SSO administrator to troubleshoot credential problems.

  1. In a web browser, enter the ElemBio Cloud URL for your organization.
  2. Select Login.
  3. Select Forgot password.
  4. Enter your email address.
  5. Select Continue to send a password reset email.
  6. In the email, select Confirm.

    The Change Your Password page appears.

  7. Enter and reenter a new password.

    The password must contain at least eight characters and three of the following four character types: lowercase letters, uppercase letters, numbers, and special characters.

  8. Select Reset password.
  9. Select Back to ElemBio Cloud, and then sign in with the new password.