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Getting started

Learn about ElemBio Cloud and ElemBio Catalyst™ for cloud-based data management.

ElemBio Cloud is a central online platform that provides real-time remote run monitoring and management for Element Biosciences systems. Any system in online mode automatically connects to the platform. To support your organization from anywhere, you can access ElemBio Cloud on a computer or mobile device.

ElemBio Cloud enables the following off-instrument tasks:

Data Upload Diagram

ElemBio Catalyst​

ElemBio Catalyst™ is a subscription-based cloud analysis solution within ElemBio Cloud that stores and analyzes Element system data. Element manages the Amazon S3 buckets for your storage connections on your behalf, and sets up customizable flows that run automatically when a run completes:

  • Sequencing: A Bases2Fastq™ flow generates FASTQ files.
  • Cell screening: A Cells2Stats flow generates a visualization file that you can open in CytoCanvas Studio.
  • Secondary analysis: Premium workflows for whole genome sequencing and enrichment panel applications, available only on ElemBio Catalyst.

For the complete list of workflows and supported providers, see the Workflow Library.

Accessing ElemBio Cloud​

The following web browsers support the latest version of ElemBio Cloud:

  • Chrome (recommended)
  • Firefox

ElemBio Cloud uses organization-specific URLs that follow the format https://{organization-id}.elembio.io. For example, https://example-lab.elembio.io. If you do not know your organization ID, contact Element Technical Support.

Access ElemBio Cloud without an organization URL​

To access ElemBio Cloud without your organization-specific URL, complete the following steps:

  1. Go to https://www.elembio.io.
  2. Select Login.
  3. Enter the name of your organization.
  4. Select Continue.
  5. Access ElemBio Cloud as applicable:
    • For organizations with single sign-on (SSO), complete the prompts from the SSO service.
    • For organizations without SSO, enter your credentials, and then select Continue.

Access an example organization​

To preview the platform before receiving access, you can log in to an example ElemBio Cloud organization as a read‥only user.

  1. Go to https://element-demo.elembio.io.
  2. Select Login.
  3. Enter the email address demo@elembio.io
  4. Enter the password DemoUser!
  5. Select Continue.

Platform navigation​

The ElemBio Cloud navigation menu displays user information and the navigation icons listed in the following table. An open navigation menu displays the names of each section and includes arrow icons to expand and minimize links to additional pages.

IconNameFunction
Hamburger menuHamburger menuOpen and close the navigation menu.
RunsRunsManage active, planned, and historical runs.
Data ExplorerData ExplorerAccess and manage files from runs and flows.
Custom DesignerCustom DesignerCreate and manage custom workflow designs for multiomic runs.
IntegrationsIntegrationsView, verify, and manage providers and connections.
AnalysisAnalysisView and manage flows and executions.
OrganizationOrganizationView and manage team members and review add-on features.
SupportSupportAccess documentation and download software for offline instruments.
LogoutLogoutSign out of ElemBio Cloud.

Troubleshooting​

Reset a password​

The following instructions are for organizations that do not use an SSO identity provider (IDP). If you use an SSO IDP, consult your SSO administrator to troubleshoot credential problems.

  1. In a web browser, enter the ElemBio Cloud URL for your organization.
  2. Select Login.
  3. Select Forgot password.
  4. Enter your email address.
  5. Select Continue to send a password reset email.
  6. In the email, select Confirm. The Change Your Password page appears.
  7. Enter and reenter a new password. The password must contain at least eight characters and three of the following four character types: lowercase letters, uppercase letters, numbers, and special characters.
  8. Select Reset password.
  9. Select Back to ElemBio Cloud, and then sign in with the new password.